http://net-teams.net/nti/Display.cfm/136 Build healthy staff relationships to avoid or minimize conflict. Thu, 10 Apr 2008 06:28:54 PST en-us http://net-teams.net/nti/Display.cfm/136 http://net-teams.net/nti/Display.cfm/136 Thu, 10 Apr 2008 06:28:54 PST Conflict occurs in situations in which people are interdependent, seek different outcomes, favor different methods to the same end, or perceive others are interfering with their ability for rewards or resources. A person’s behavior in conflict situations can be described by two basic dimensions—assertiveness and cooperation. Assertiveness is the extent to which the team member attempts to satisfy his own concerns. Cooperation is the team members attempt to satisfy the other p... http://net-teams.net/nti/Display.cfm/9746 http://net-teams.net/nti/Display.cfm/9746 Sat, 07 Aug 2010 12:08:22 PST