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Great Technical Writing: Banish These Two Attitudes
OverviewIncomplete User Documents disappoint your Readers. Two attitudes of many Technical Writers result in incomplete User Documents. These two attitudes are:. "Everyone Knows That", and. "The User Can Figure It Out"This article describes these attitudes and presents methods for overcoming them. The result is more effective User Documents and more satisfied Users.1. "Everyone Knows That"The "Everyone Knows That" attitude makes assumptions about your ...
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