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Great Technical Writing: Tell Your Users What To Expect
OVERVIEWIn your User Documentation, you direct your Reader to perform tasks with your product. If you don't tell your Reader what to expect when performing those tasks, you will have a baffled Reader, resulting in dissatisfaction and expensive calls to technical support.EXAMPLE: REVERSE OSMOSIS WATER FILTERI bought and installed a Reverse Osmosis water filter. The instructions told me to fill, and then empty (the instructions foolishly used the term "dump," which ...
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LinkedIn Recommendation:
 Logan Vaughn - Graphic Artist at Zevo Toys Studio - I had Teo make some video Tutorials and used one of his voice over specialists for the project. Great work. Quick work too. They're really short, but cover everything. I couldn't have scripted anything near as good as what I got. If you are looking for video tutorials, Teo is the man! - March 17, 2012, Logan was Teo's client |
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