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New Technical Writer: Avoiding The Interview-writing Disconnect

OVERVIEWLost or garbled information is a terrible waste. Especially if it's the information you gathered from an interview and must now write into your User Document. Here's how to prevent that waste.THE SITUATIONYou had an interview with a Subject Matter Expert (SME, someone who has the information that you need) for your product. He/she told you all that you needed to know. However, by the time you got to write the material into the User Document, you have f...

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LinkedIn Recommendation: Jamie Pratt - Market Developer at Turboware - Teo helps me with the daily management of my customers' social media accounts. He has an entire system dedicated to social media management, and it is easy to use, provides easy reporting and allows me to communicate with my customers through the system - they can log in and participate. I haven't seen anything else like it on the web. It's not available to the general public, yet - I was one of the beta testers, but if you need something like this, just ask Teo and I am sure he will send you some details. Great system! - March 19, 2012, Jamie was Teo's client

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