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New Technical Writer: Avoiding The Interview-writing Disconnect

OVERVIEWLost or garbled information is a terrible waste. Especially if it's the information you gathered from an interview and must now write into your User Document. Here's how to prevent that waste.THE SITUATIONYou had an interview with a Subject Matter Expert (SME, someone who has the information that you need) for your product. He/she told you all that you needed to know. However, by the time you got to write the material into the User Document, you have f...

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