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Dealing With An Angry Person
Everyone is periodically faced with an angry person, and can be challenging to deal with. Id like to share a few ideas in how to react to anothers anger, whether its a spouse, friend, or even a stranger. Some of these will also apply if you are angry yourself, which of course is something to avoid in the first place.Listen - Let the person vent a little, and get their words and feelings out. If you interrupt them too quickly to defend yourself, its going to just make ...
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LinkedIn Recommendation:
Karin Carros - Social Media Manager at General Forge and Foundry - I am working with Teo on an relationship management system (RMS) to allow my sales staff and customers to interact through my website. He always comes up with the right questions to make me think through the process and always has great ideas on how the system can handle them. For any RMS project, you can't go wrong with Teo. - March 19, 2012, Karin was Teo's client |
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