 |
Check Your Communication Skills |
 | 1 |
|
|
|
Submitted by Theron Haight
| RSS Feed
| Add Comment
| Bookmark Me!
Use this check list to assess your communication skills.
Focus
* Do you pay complete attention to others when they are speaking? (A wandering focus discourages open communication.)
* Do you manage your thoughts during a conversation, focusing them on understanding what the other person is saying? (Effective listening requires more concentration than any other form of communication. If you’re thinking about anything other than what the person is saying, you’re defeating your ability to understand.)
* Do you postpone preparing your reply until after you have heard everything the other person has to say? (Thinking about what you plan to say while the other person is speaking prevents you from understanding what that person is saying.)
* Do you ignore distractions, such as other people, ambient noise, and the surroundings? (Attending to distractions makes you appear uninterested, unfocused, and rude.)
* Do you make eye contact during a conversation? (Watching a person’s face shows that you’re paying attention. You also gather nonverbal messages, which can convey most of the important information being conveyed to you.)
Environment
* Do you convey confidence, courage, and strength during your conversations? (A pleasant manner will encourage people to trust you and tell you more. Negative behavior conveys weakness, insecurity, and fear.)
* Do you react calmly to bad news? (Anger frightens people into avoiding you.)
* Do you encourage others to speak freely? (Appearing interested, asking questions, and treating others with respect encourages open communication.)
* Do you use a diplomatic, positive vocabulary? (Talking about what you want is more forceful than talking about what you don’t want, won’t do, or can’t do. This means that you will avoid using the word "not.")
* Do you seek solutions? (Seeking approval, culprits, or excuses, discourages communication.)
Clarity
* Do you stick to the subject? (Introducing new unrelated issues confuses the other person and degrades the quality of your conversation.)
* Do you maintain a "you" focus? (Speak in terms of what the other person needs, wants, and understands because that enhances the impact of what you say.)
* Do you avoid games? (Asking trick questions, setting traps, and making others look bad will cause people to avoid you.)
* Do you use a linear, logical approach to explaining things? (Make it easy for others to understand what you're saying because it’s more efficient.)
* Do you use common terms? (Avoid jargon and flowery speech because these impress only the person using them.)
Effective leaders answer "yes" to all of these questions. And that is what makes them so successful.
|
|
|
|
|
LinkedIn Recommendation:
 Carl Madden - Search Engine Marketing Consultant at Osato Tree - There are many times I have been stuck on something, but now I that I am working with Teo Graca, I know I can get unstuck quickly. He has a way of getting at the meat of the solution to any problem when it comes to business planning. I really don't know anyone with such a well rounded skill set. I think that is what makes it possible for him to do what he does. I highly recommend Teo and Net-Teams! - March 15, 2012, Carl was Teo's client |
|
Featured [games] Articles:
|
|
