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Net-Teams Qualified Leads Tracking System |
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Submitted by Teo Graca
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This is a quick description of our Qualified Leads System. This is a member upgrade, salable to Net-Teams preferred customers. We have two other modules that go with it (Negotiation Scoring System and Customer Service module). These are also considering an Up Sell System and a Customer Win-Back System (for customers you lose) too. There is significant detail that can apply to any sales process.
Customization can be made in the marketing approach and we use a proprietary tracking and scoring system to create metrics on contact frequency and contact quality (scoring is point-of-contact frequency versus quality for the most part). I look forward to any feedback you provide.
Our "dashboard" and "drill down" processes provide the exact information you need to build strong relationships with prospects and customers.
Contact Status:
- Contact
- Prospect (levels 1-4)
- Sales Ready (aka qualified lead)
- Customer Current
- Customer non-Current [lost customer]
Information About Each Contact - Notes
Contacted and registered in system (keep notes per communication) - per point of contact:
- by phone
- by email
- in person
- drip marketing initiated
- score per POC (point of contact)
- - 1 point per good idea presented in each communication
Prospect "Level 1" Goals (graduate to "Level 2" when all of the following are completed):
- Contacted by phone, email or in person
- Some data gathered
- Possibly Decission Maker's name aquired (step 1)
Prospect "Level 2" (graduate to "Level 3" when all of these tasks are completed):
- Prospect Need Detected
- Solutions Discussed
- Budget Confirmed
Prospect "Level 3": (graduate to "Level 4" when all are completed)
- Need Detected
- Solutions Discussed
- Budget Confirmed
Prospect "Level 4": (graduate to "Sales Ready" when prospect asks for a Contract or Proposal)
- If contract not desired at this time,
- - Focus on benefits and the close
Sales Ready Prospects: (qualified lead)
- Use the NTI Negotiation Module
- Begin negotiation process
- User our 23 point scoring system for closers
- Win or lose per negotiation (check score)
- When check is in hand, graduate to Current Customer
Customer Service (use the NTI Customer Service Module)
- Select a product recommendation and begin drip marketing for that product (3-12 drips per product).
- When drip ends or customer buys product, select another product recommendation and begin drip marketing for that product.
These 3 components together create a solid sales process for your business. Call today to get more information on our product line - Stephen Adler
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LinkedIn Recommendation:
 Scott Dunn - Helping Clients Create Brands and Communications that Build Know, Like and Trust with Their Target Market. - Teo is a true professional. He is very detailed driven and has the ability to provide solutions to problems when others have given up. He knows the value of research and if he does not know an answer, he will do the research to find it. - February 11, 2008, Scott was with another company when working with Teo at Net-Teams, Inc.
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