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Net-Teams Qualified Leads Tracking System |
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Submitted by Teo Graca
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This is a quick description of our Qualified Leads System. This is a member upgrade, salable to Net-Teams preferred customers. We have two other modules that go with it (Negotiation Scoring System and Customer Service module). These are also considering an Up Sell System and a Customer Win-Back System (for customers you lose) too. There is significant detail that can apply to any sales process.
Customization can be made in the marketing approach and we use a proprietary tracking and scoring system to create metrics on contact frequency and contact quality (scoring is point-of-contact frequency versus quality for the most part). I look forward to any feedback you provide.
Our "dashboard" and "drill down" processes provide the exact information you need to build strong relationships with prospects and customers.
Contact Status:
- Contact
- Prospect (levels 1-4)
- Sales Ready (aka qualified lead)
- Customer Current
- Customer non-Current [lost customer]
Information About Each Contact - Notes
Contacted and registered in system (keep notes per communication) - per point of contact:
- by phone
- by email
- in person
- drip marketing initiated
- score per POC (point of contact)
- - 1 point per good idea presented in each communication
Prospect "Level 1" Goals (graduate to "Level 2" when all of the following are completed):
- Contacted by phone, email or in person
- Some data gathered
- Possibly Decission Maker's name aquired (step 1)
Prospect "Level 2" (graduate to "Level 3" when all of these tasks are completed):
- Prospect Need Detected
- Solutions Discussed
- Budget Confirmed
Prospect "Level 3": (graduate to "Level 4" when all are completed)
- Need Detected
- Solutions Discussed
- Budget Confirmed
Prospect "Level 4": (graduate to "Sales Ready" when prospect asks for a Contract or Proposal)
- If contract not desired at this time,
- - Focus on benefits and the close
Sales Ready Prospects: (qualified lead)
- Use the NTI Negotiation Module
- Begin negotiation process
- User our 23 point scoring system for closers
- Win or lose per negotiation (check score)
- When check is in hand, graduate to Current Customer
Customer Service (use the NTI Customer Service Module)
- Select a product recommendation and begin drip marketing for that product (3-12 drips per product).
- When drip ends or customer buys product, select another product recommendation and begin drip marketing for that product.
These 3 components together create a solid sales process for your business. Call today to get more information on our product line - Stephen Adler
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