CUSTOMER SERVICE - GrillJunkie |
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Submitted by GrillJunkie
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What is the return and exchange policy?
CafePress.com offers a 30-day
money back guarantee on all products. If you would
like to return or exchange an item, please contact
us to fill out a request form, and we will send you
an RMA and instructions on how to send the item(s)
back. Shipping charges are not refundable.
What is the CafePress.com Satisfaction Guarantee?
100% Money Back Guarantee On All Products
Shop from home with the comfort of knowing that your
order is backed by a 100% Money Back Guarantee. This
30-Day Guarantee gives you plenty of time to check
items for color, high-quality, and size for yourself,
family and friends. If for any reason you need to
return or exchange an item, just contact our Customer
Service department and you're done!
Is the CafePress server secure?
Yes! Safeguarding your personal information is our
top priority. CafePress.com guarantees 100% secure
ordering for all customers. To protect you and your
personal account information, CafePress employs SSL
(Secure Sockets Layer) technology. SSL is the industry
standard and the best software available for secure
ecommerce transactions. The SSL technology works by
safeguarding personal information, such as credit card
number, name and address information in our system
in an encrypted code. Only CafePress.com can ecode
it. You are also protected by the Fair Credit Billing
Act, which prohibits your bank from holding you liable
for more than $50.00 of fraudulent charges. CafePress.com
pledges to always use the best and most accepted methods
and technologies to ensure your personal information
is safe and secure. Please note that we use a SSL (Secure
Socket Layer) 128 bit encryption for our website.
If
you have other questions about the safety and security
of your personal information, please do not hesitate
to call or email us. If you feel more comfortable placing
an order by phone, feel free to use our toll-free number
provided on this page
What are your different payment methods?
CafePress.com accepts credit cards and CafeCash as
payment.
We accept Visa, MasterCard, Discover, American Express
and check cards (as long as they are connected with
one of the major credit card companies listed above).
You can safely enter your entire credit card number
via our secure server, which encrypts all submitted
information.
Paying by Check Card?
If you're paying with a Visa Check Card, or MasterMoney
Card enter it as if it was a regular credit card.
What shipping methods are available?
CafePress.com offers multiple shipping options for
delivery within the US plus international shipping
across the globe.
Super Saver*
Standard
2-Day**
Next Day**
To check out our shipping prices, click on
our Shipping options page for a table of prices and
timeframes.
http://www.cafepress.com/cp/info/help/shipping.aspx#1
*Super
Saver shipping available for shipping in the US ONLY.
**Available for shipping in the US ONLY and cannot
be used for PO Boxes.
For more help, please click here.
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